General questions

General questions about my3Dplayer

What is my3Dplayer for?

my3Dplayer allows you to create interactive 3D animation scenarios from a 3D model to illustrate commercial / marketing demonstrations, maintenance processes or training. You can then share these scenarios and visualize them on a computer, tablet, phone and even in reality Virtual !

Are there examples of players?

Yes, you can find some here:

https://www.lynkoa.com/contenu/my3dplayer-comment-voir-des-players-dexemples

You can also check the winners of the my3Dplayer challenge here:

https://www.visiativ-industry.fr/challenge-my3dplayer-pour-connect-visiativ-voici-les-3-players-gagnants/

Today there are examples of players built into the my3Dplayer application for editing or viewing content. If you do not have a player in your application, it will be possible to add them in one click to try our application without the need to send a CAD model.

How to try my3Dplayer for free?

Any user creating a Lynkoa account can make a free player and publish it as many times as he wants, click on ‘Try my3Dplayer’ at the top right of the page here: https://www.my3dplayer.com/

Then create your first player by clicking on ‘create a player’ green button at the top right of the page.

I subscribe to myCADservices Premium how many players do I have?

You have the right to 3 players for any new myCADservices Premium subscription. Premium myCADservices subscribers before 2020 have the right to 5 players.

If you have several licenses myCADservices Premium, the number of players does not accumulate, it remains 3 players per company. If you want more players, get closer to your sales representative, so that he offers you one of our offers https://www.my3dplayer.com/

I am limited to 3 players. How to create others?

You can get closer to your sales representative and consult the packaged offers here:

https://www.my3dplayer.com/

When I access my3Dplayer, I have a player called “holmatro clip” that seems to not work, is this normal?

This is a player made by Visiativ as an example. Over the versions, this player has been broken. Please delete it if it is present in your interface.

Where can I ask questions about my3Dplayer?

You can use the Lynkoa forum to ask a question about my3Dplayer. Feel free to use the forum, because it will allow to benefit other users: https://www.lynkoa.com/questions

Where can I find a product listing or other product information that would allow me to talk to my colleagues?

Product sheet:

http://ftp.lynkoa.com/myCAD_Ax/Visiativ_my3Dplayer_FR_V1.0_20171214.pdf?blank=1

Article:

https://www.visiativ-industry.fr/my3dplayer-la-solution-qui-donne-vie-a-vos-produits-et-machines/

Where can I find help videos?

You can find the help videos at any time by clicking on the camera button at the top right of your interface or by going to the YouTube playlist here:

https://www.youtube.com/watch?v=tV6sFCP65Zk&list=PLAkeISa56M79QLKP_ksicTxBap6dpeCc5&index=5&t=0s

Do I need a high-performance graphics card to run my3Dplayer?

It is recommended. Everything will depend on the number of pieces in your CAD assembly. Graphic manipulation is facilitated. You can find our offers of equipment and configurations of workstations on this page: https://www.visiativ-industry.fr/materiels-hp/

I do not know CAD. How to do ?

You do not need to know CAD to use my3Dplayer. The features are simple and intuitive. Non-technical people can make players. If you do not want to make the players yourself you can ask your design office to make the players.